Sr. Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, Georgia, USA
Primary location base pyy range: $113,800 usd - $1...
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Ai/ml or data-driven products
Talent acquisition workflows
Customer success framework
** Workday is seeking a Sr. Specialized Customer Success Manager for Talent AI, a fully remote position based in Atlanta, Georgia. The role focuses on driving customer success through AI-powered Talent Acquisition workflows, requiring strong expertise in customer-facing services and HR technology. **

Job Summary

  • As a Sr. Specialized Customer Success Manager, you will be a customer-facing role at the intersection of AI value realization, Talent Acquisition transformation, and strategic Customer Success.
  • You will work in close collaboration with the Workday account team as a specialized overlay, bringing deep domain and product expertise and best practices to accelerate adoption and customer maturity.
  • The company is a Fortune 500 company and a leading AI platform for managing people, money, and agents, shaping the future of work.

Matching Summary

Match Score: 75

** Workday is seeking a Sr. Specialized Customer Success Manager for Talent AI, a fully remote position based in Atlanta, Georgia. The role focuses on driving customer success through AI-powered Talent Acquisition workflows, requiring strong expertise in customer-facing services and HR technology. **

Salary

Primary Location Base Pay Range: $113,800 USD - $170,800 USD; Additional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD; Bonus/Equity: Role may be eligible for Bonus Plan or commission/bonus and annual refresh stock grants

Skills & Requirements

Must-have

  • AI/ML or data-driven products
  • Talent Acquisition workflows
  • Customer Success framework
  • strategic customer engagements
  • organizational change management

Nice-to-have

  • curious minds and courageous collaborators
  • sun-drenched optimism and drive
  • integrity, empathy, and shared enthusiasm
  • bold ideas and genuine care

Key Requirements

  • 5+ years customer-facing services experience
  • 2+ years AI/ML or data-driven products experience
  • 2+ years Talent Acquisition or HR experience
  • Bachelor’s degree or equivalent work experience
  • Ability to travel up to 15%

Work Rights

Not specified

Tailored Resume

Cover Letter