Credit & Collections Representative (remote - Night Shift)

Comcast

Greater Manila Area, Philippines
Not specified; not specified; benefits include per...
Fully remote
1-2 years accounts receivable experience
Customer-facing communication skills
Night shift and weekend availability
This role is critical for managing the collections process and ensuring accounts receive timely action while upholding customer experience

Job Summary

  • This role is critical for managing the collections process and ensuring accounts receive timely action while upholding customer experience.
  • Employees must be able to work nights, weekends, variable schedules, and overtime as necessary to support global operations.
  • The company values a culture of inclusion where employees act as promoters of products and services through seamless digital options.

Matching Summary

This role is critical for managing the collections process and ensuring accounts receive timely action while upholding customer experience.

Salary

Not specified; Not specified; Benefits include personalized physical, financial, and emotional support options

Skills & Requirements

Must-have

  • 1-2 years Accounts Receivable experience
  • Customer-facing communication skills
  • Night shift and weekend availability
  • Real-time chat collection experience
  • Root cause analysis of delinquency

Nice-to-have

  • Oracle Fusion software proficiency
  • Salesforce CRM experience
  • Bankruptcy and credit dispute knowledge
  • Debt amnesty resolution experience
  • Proactive learning attitude

Key Requirements

  • High School Diploma or GED
  • Must reside in Greater Manila Area
  • Ability to report in-office for day one onboarding

Work Rights

Ideally residing in the Greater Manila Area

Tailored Resume

Cover Letter