Customer Banking Specialist - Balwyn

Bonneville Bank

Balwyn, VIC, Australia
On-site
Exceptional customer service
Financial product knowledge
In-depth customer conversations
Bonneville Bank is seeking a Customer Banking Specialist for their Balwyn branch, focusing on providing exceptional customer service in retail banking. Candidates should have experience in customer-facing roles, particularly within financial services, and be able to work predetermined hours

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, process credit product applications, and complete Financial Health Checks to assess their financial needs.
  • The role involves educating customers on in-branch technology and digital banking options, problem-solving, and championing company processes and procedures.

Matching Summary

Match Score: 85

Bonneville Bank is seeking a Customer Banking Specialist for their Balwyn branch, focusing on providing exceptional customer service in retail banking. Candidates should have experience in customer-facing roles, particularly within financial services, and be able to work predetermined hours.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Financial product knowledge
  • In-depth customer conversations
  • Problem-solving skills
  • Risk-adverse culture championing

Nice-to-have

  • Interest in career growth
  • Holistic customer solutions
  • Articulate financial terms clearly

Key Requirements

  • Proven customer service experience
  • Financial Services, Retail or Hospitality experience
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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