Customer Service Representative Ii

VERDEGARD ADMINISTRATORS LLC

San Diego, California, USA
$17.92 - $22.85 - $27.78; not specified; not speci...
Fully remote
Manage inbound service requests
Process and reconcile fuel tickets
Maintain customer interactions records
The Customer Service Representative II will function as the primary face of Crownair Aviation, responsible for all basic and comprehensive administrative duties surrounding customer service and office administration at the FBO

Job Summary

  • The Customer Service Representative II will function as the primary face of Crownair Aviation, responsible for all basic and comprehensive administrative duties surrounding customer service and office administration at the FBO.
  • Essential duties include managing and dispatching service requests, processing payments, arranging reservations, and maintaining customer interaction records.
  • The company offers a comprehensive benefits package including Medical, Dental, Vision, Paid Time Off, 401K with company match, and Tuition Reimbursement.

Matching Summary

The Customer Service Representative II will function as the primary face of Crownair Aviation, responsible for all basic and comprehensive administrative duties surrounding customer service and office administration at the FBO.

Salary

$17.92 - $22.85 - $27.78; Not specified; Not specified

Skills & Requirements

Must-have

  • Manage inbound service requests
  • Process and reconcile fuel tickets
  • Maintain customer interactions records
  • Adhere to FAA and TSA regulations
  • Perform airfield management activities

Nice-to-have

  • Exceptional relationship builder
  • Upbeat and engaging demeanor
  • Contribute to improving SOPs
  • Teamwork and making a difference

Key Requirements

  • GED/HS Diploma and 1+ year experience
  • Two years FBO customer service experience
  • Aviation knowledge or previous FBO experience
  • Current valid California Driver’s License

Work Rights

Not specified

Tailored Resume

Cover Letter