Guest Recognition Specialist And Group Rooms Coordinator

Four Seasons Hotels & Resorts

Miami Beach, US
Hybrid
Review guest reservations and profiles daily
Process all group turnovers
Maintain group reservations email in-boxes
This hybrid role is primarily responsible for the functions of Guest Recognition Specialist and Group Rooms Coordinator for Four Seasons Hotel at The Surf Club

Job Summary

  • This hybrid role is primarily responsible for the functions of Guest Recognition Specialist and Group Rooms Coordinator for Four Seasons Hotel at The Surf Club.
  • The Guest Recognition Specialist (GRS) is an integral role in our Guest Recognition effort and our ability to deliver exceptional levels of intuitive service with every guest, every stay at every property.
  • Four Seasons offers a competitive salary, wages, and a comprehensive benefits package, excellent training and development opportunities, employee discounts, complimentary dry cleaning, employee meals, and parking.

Matching Summary

This hybrid role is primarily responsible for the functions of Guest Recognition Specialist and Group Rooms Coordinator for Four Seasons Hotel at The Surf Club.

Skills & Requirements

Must-have

  • Review guest reservations and profiles daily
  • Process all group turnovers
  • Maintain Group Reservations email in-boxes
  • Communicate group activity and guidelines

Nice-to-have

  • Genuine heart and personalized service
  • Creating lasting impressions
  • Connecting to people and world

Key Requirements

  • College Education
  • Previous luxury hotel experience preferred
  • Great communications Skills
  • Valid work authorization for the U.S.

Work Rights

Valid work authorization for the U.S.

Tailored Resume

Cover Letter