Service Advisor

AMES Nissan

Elk Grove, CA, United States
Base: not specified; bonus/equity: commissions off...
Customer service
Fast-paced environment
Document customer concerns
We are seeking an Experienced Service Advisor who is passionate about customer service, thrives in a fast-paced environment, and is ready to elevate their career

Job Summary

  • We are seeking an Experienced Service Advisor who is passionate about customer service, thrives in a fast-paced environment, and is ready to elevate their career.
  • Greet customers promptly and professionally, building trust from the first interaction and accurately document customer concerns and translate them into repair orders.
  • We offer the best-in-class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

We are seeking an Experienced Service Advisor who is passionate about customer service, thrives in a fast-paced environment, and is ready to elevate their career.

Salary

Base: Not specified; Bonus/Equity: Commissions off Individual Sales, and Individual Gross Profit, and Bonuses based on Manufacturer Approvability, Customer Pay Labor per RO, and Flat Rate Hours; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan

Skills & Requirements

Must-have

  • customer service
  • fast-paced environment
  • document customer concerns
  • communicate recommended services
  • coordinate with technicians

Nice-to-have

  • passionate about customer service
  • elevate their career
  • exceptional customer experience
  • drives retention and CSI scores

Key Requirements

  • 2+ years of Service Advisor experience
  • automotive dealership experience preferred
  • Strong knowledge of automotive systems
  • Proven ability to meet and exceed goals
  • Excellent communication and interpersonal skills
  • Strong organizational skills
  • Valid driver’s license and clean driving record
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter