This role will carry out the effective and efficient everyday technology operations for WPP ET, dealing with level 1 and 2 issues and assisting with project work
Job Summary
This role will carry out the effective and efficient everyday technology operations for WPP ET, dealing with level 1 and 2 issues and assisting with project work.
Deliver world class, on-site support services to WPP employees, agencies, and visiting clients, ensuring IT deskside operations and standard technology services are delivered and supported.
We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry, joining a group of creative problem solvers.
Matching Summary
This role will carry out the effective and efficient everyday technology operations for WPP ET, dealing with level 1 and 2 issues and assisting with project work.
Skills & Requirements
Must-have
Level 1 and 2 incident management
On-site support services
Cross-platform Windows and Mac experience
AV technology knowledge
IT asset procurement and lifecycle management
Nice-to-have
Customer-centred culture
Empathize and communicate effectively
Build excellent relationships
Maintain professional demeanor under stress
Key Requirements
3 – 5 years in IT help desk / desk side support
Must be able to work 100% onsite
Requires ability to travel to additional locations