First Line Support Analyst

Atos

Birmingham, GB
On-site
Ms office suite skills
Excellent communication and listening skills
Customer support experience
We have some exciting entry level onsite opportunities working on the Atos Campaigns

Job Summary

  • We have some exciting entry level onsite opportunities working on the Atos Campaigns.
  • Answering a high number of calls from our clients and user base Assessing the issue with caller to identify the problem and decide best course of action.
  • Pension Scheme - contributions matched up to 10% Private medical cover Income Protection Life Assurance 25 days paid leave + National Holidays Flex benefits program

Matching Summary

We have some exciting entry level onsite opportunities working on the Atos Campaigns.

Skills & Requirements

Must-have

  • MS Office Suite skills
  • Excellent communication and listening skills
  • Customer support experience
  • Ticket creation and management
  • Work under pressure unsupervised

Nice-to-have

  • Passion for problem solving
  • Results driven
  • Adaptable to all levels of seniority
  • Interest in IT
  • Team player with drive for excellence

Key Requirements

  • Eligible for BPSS clearance
  • Lived in UK for last 3 years continuously

Work Rights

BPSS clearance required

Tailored Resume

Cover Letter