Call Center- Customer Care Specialist - Onsite At Scottsdale, Az 85256

National General Holdings Corp

Scottsdale, AZ, US
Base: $22.11 ph; overtime: st + ard ot at 1.5x + h...
Fully remote
2-3 years customer care experience
High school diploma or ged required
Local to arizona with onsite commute
This is a full-time onsite opportunity located at the contact center in Scottsdale, AZ, requiring workdays that include either Saturday or Sunday

Job Summary

  • This is a full-time onsite opportunity located at the contact center in Scottsdale, AZ, requiring workdays that include either Saturday or Sunday.
  • The role involves handling inbound and outbound calls to guide subscribers regarding identity protection products, technical support, and troubleshooting account issues.
  • Compensation includes an hourly rate of $22.11 with overtime and holiday pay, along with benefits such as an $80 monthly stipend and up to 20 days of PTO.

Matching Summary

This is a full-time onsite opportunity located at the contact center in Scottsdale, AZ, requiring workdays that include either Saturday or Sunday.

Salary

Base: $22.11 per hour; Overtime: Standard OT at 1.5x and Holiday pay at 2.5x; Benefits: $80 monthly stipend, up to 20 days PTO, medical/dental/vision

Skills & Requirements

Must-have

  • 2-3 years customer care experience
  • High School Diploma or GED required
  • Local to Arizona with onsite commute
  • Ability to navigate multiple software applications
  • Strong formal oral and written communication skills

Nice-to-have

  • One plus year of call center experience
  • Experience working in fraud identification field
  • Live Chat experience
  • High proficiency typing skills
  • Adaptable and focused on self-development

Key Requirements

  • 2-3 years of customer care experience
  • High School Diploma or GED
  • Must be local to Arizona for daily onsite commute
  • Background investigation and drug screen required

Work Rights

Not specified

Tailored Resume

Cover Letter