Technical Support Representative

Baxter

Whittle, Leicester, United Kingdom
Not specified; not specified; competitive total co...
Fully remote
2 years of customer service experience
Remote technical support skills
Strong troubleshooting abilities
The role involves providing after-sales customer service and remote technical support to customers in the UKIN region to resolve device issues

Job Summary

  • The role involves providing after-sales customer service and remote technical support to customers in the UKIN region to resolve device issues.
  • Baxter is committed to a culture of courage, trust, and collaboration where every individual is empowered to take ownership and make a meaningful impact.
  • Employees receive a competitive total compensation package, professional development opportunities, and high importance placed on work-life balance.

Matching Summary

The role involves providing after-sales customer service and remote technical support to customers in the UKIN region to resolve device issues.

Salary

Not specified; Not specified; Competitive total compensation package

Skills & Requirements

Must-have

  • 2 years of customer service experience
  • Remote technical support skills
  • Strong troubleshooting abilities
  • Windows operating environment affinity
  • Device connectivity knowledge

Nice-to-have

  • Knowledge of software programming languages
  • Excellent interpersonal skills
  • Customer-focused management approach
  • Ability to identify process improvements
  • Strong time management skills

Key Requirements

  • Minimum 2 years customer service experience
  • Experience with technical support and troubleshooting
  • Affinity with IT including network design

Work Rights

Not specified

Tailored Resume

Cover Letter