Ambulatory Patient Access Rep- Psychology & Neuropsychology

Nationwide Children's Hospital

Columbus, OH, United States
Excellent customer service
Accurate demographic and insurance information
Screening for insurance pre-certification
Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts

Job Summary

  • Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts.
  • Interviews and registers patients, obtaining accurate demographic, insurance, and physician information while screening for eligibility and requirements.
  • Establishes and maintains open communication with all departments Patient Access interacts with and clinical staff in those areas.

Matching Summary

Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts.

Skills & Requirements

Must-have

  • Excellent customer service
  • Accurate demographic and insurance information
  • Screening for insurance pre-certification
  • Open communication with departments
  • Navigating current technology systems

Nice-to-have

  • Assisting with new employee training
  • Identifying self-pay patients

Key Requirements

  • High School Diploma or equivalent
  • One year of health care experience
  • Associate’s Degree preferred
  • CPR certification as determined by manager

Work Rights

Not specified

Tailored Resume

Cover Letter