Guest Services Agent

Pyramid Global Hospitality

Raleigh, NC, US
Base: $17.00 - $19.00; bonus/equity: generous bonu...
**
Valid driver's license with no major infractions for 6 months
At least one year in customer service role
Ability to stand for full shift duration
** Pyramid Global Hospitality is seeking a Guest Services Agent for their property, The Casso, in Raleigh, NC. The role focuses on providing exceptional customer service and creating memorable experiences for guests while working within a supportive and inclusive company culture. **

Job Summary

  • The Guest Services Agent assists with unloading luggage, providing local knowledge, and escorting guests to their rooms.
  • Pyramid Global Hospitality offers comprehensive benefits including health insurance, retirement plans, paid time off, and on-site wellness programs.
  • The role requires working in a fast-paced environment while making meaningful connections and creating memorable experiences for guests.

Matching Summary

Match Score: 75

** Pyramid Global Hospitality is seeking a Guest Services Agent for their property, The Casso, in Raleigh, NC. The role focuses on providing exceptional customer service and creating memorable experiences for guests while working within a supportive and inclusive company culture. **

Salary

Base: $17.00 - $19.00; Bonus/Equity: Generous bonuses mentioned; Benefits: Health insurance, 401K matching, PTO, travel perks

Skills & Requirements

Must-have

  • Valid driver's license with no major infractions for 6 months
  • At least one year in customer service role
  • Ability to stand for full shift duration

Nice-to-have

  • Hospitality industry experience is a plus
  • Outgoing and engaging personality
  • Ability to solve problems when they arise

Key Requirements

  • Valid drivers license required
  • One year customer service experience
  • Available to work weekends and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter