Service Business Partner

DEME Group

India, India
Demand shaping
Service transitions
Customer success
The primary goal is to partner to develop Shared Services roadmaps, execute Service transitions, monitor, report & improve delivered services

Job Summary

  • The primary goal is to partner to develop Shared Services roadmaps, execute Service transitions, monitor, report & improve delivered services.
  • The SBP will offer consulting services, participate in projects and initiatives, and communicate relevant updates to both the SSC community and business units.
  • The company offers an extensive mobility program, a permanent training track, a stimulating and innovative workplace, and a people-oriented environment with a focus on employee well-being.

Matching Summary

The primary goal is to partner to develop Shared Services roadmaps, execute Service transitions, monitor, report & improve delivered services.

Skills & Requirements

Must-have

  • Demand Shaping
  • Service Transitions
  • Customer Success
  • Stakeholder Engagement
  • AI & Digital Enablement
  • Responsible AI practices

Nice-to-have

  • Business IQ
  • Organizational Awareness
  • Relationship building
  • Pro-active behaviour
  • People-oriented environment

Key Requirements

  • Bachelor's degree in Information Technology
  • AI & ML literacy
  • Data quality understanding
  • Six Sigma knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter