Customer Contact Comms New Associate-voice

Halfspace ApS

Not specified
Omnichannel customer service skills
Experience with automatic call distributor
Ability to work rotational night shifts
Halfspace ApS is seeking a Customer Contact Comms New Associate to handle non-complex customer inquiries through various communication channels. The role is suitable for recent graduates or individuals with limited experience in customer service and offers the opportunity to work in a dynamic, global environment

Job Summary

  • The Support Desk New Associate responds to common, non-complex in-house requests and resolves issues using prescribed tools.
  • Candidates must be able to efficiently use customer service technologies including the Automatic Call Distributor and Microsoft Office Suite.
  • This role requires flexibility to work in rotational shifts, including night shifts, to meet business requirements.

Matching Summary

Match Score: 75

Halfspace ApS is seeking a Customer Contact Comms New Associate to handle non-complex customer inquiries through various communication channels. The role is suitable for recent graduates or individuals with limited experience in customer service and offers the opportunity to work in a dynamic, global environment.

Skills & Requirements

Must-have

  • Omnichannel customer service skills
  • Experience with Automatic Call Distributor
  • Ability to work rotational night shifts

Nice-to-have

  • Strong technical aptitude
  • Excellent oral and written communication
  • Flexible interpersonal skills

Key Requirements

  • Graduation or equivalent education required
  • Less than 1 year of call center experience
  • Freshers are eligible to apply

Work Rights

Not specified

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