Base: $11.00ph + tips; bonus/equity: not specified...
On-site
Handling phones and customers
Welcoming pet parents
Managing check-ins and check-outs
American Pet Spa is seeking a Customer Service Representative for their Wescott Acres Luxury Pet Resort. The ideal candidate should be passionate about pets and customer service, capable of juggling multiple tasks in a fast-paced environment
Job Summary
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
Responsibilities include welcoming pet parents, answering phones, touring clients, managing check-ins/check-outs, handling payments, and responding to complaints.
Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $11.00/hour DOE + tips.
Matching Summary
Match Score: 85
American Pet Spa is seeking a Customer Service Representative for their Wescott Acres Luxury Pet Resort. The ideal candidate should be passionate about pets and customer service, capable of juggling multiple tasks in a fast-paced environment.
Salary
Base: $11.00/hour + tips; Bonus/Equity: Not specified; Benefits: Telehealth, 401k, Pet Insurance
Skills & Requirements
Must-have
handling phones and customers
welcoming pet parents
managing check-ins and check-outs
handling cash and cards
responding to complaints
keeping lobby clean
Nice-to-have
fluent in human and hound
part concierge, part chaos coordinator
love pets and people
support other team members
Key Requirements
1+ year of customer service experience preferred
High school diploma or equivalent required
Availability on evenings, weekends, and holidays required