$26ph. to $30ph.; not specified; medical, dental, ...
Prioritize and coordinate resources
Proactive customer communication
Manage customer requests and complaints
The Service Coordinator will be responsible for prioritizing, coordinating, planning, and committing resources that enables Xylem to effectively execute all Aftermarket repair, warranty, preventative maintenance, and service contract activities to meet all timelines and requirements
Job Summary
The Service Coordinator will be responsible for prioritizing, coordinating, planning, and committing resources that enables Xylem to effectively execute all Aftermarket repair, warranty, preventative maintenance, and service contract activities to meet all timelines and requirements.
Develop, track and report metrics impacting quality, delivery, inventory, productivity, cost, and safety.
Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program, including: Generous PTO package and paid holidays.
Matching Summary
The Service Coordinator will be responsible for prioritizing, coordinating, planning, and committing resources that enables Xylem to effectively execute all Aftermarket repair, warranty, preventative maintenance, and service contract activities to meet all timelines and requirements.
Salary
$26/hr. to $30/hr.; Not specified; Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement
Skills & Requirements
Must-have
Prioritize and coordinate resources
Proactive customer communication
Manage customer requests and complaints
Support quotation and order entry
Process invoices and credits
ServiceMax user and support
Develop and track performance metrics
Nice-to-have
Passionate about legendary customer service
Outstanding communication skills
Driving sense of urgency
Commitment to customer
Inclusion and belonging
Key Requirements
High School Diploma or equivalent
3+ years of experience in field services
Experience with an ERP system
Proficient in Microsoft Office Suite
Experience in CRM and Service Management platforms