Associate Program Manager

Flash Coffee

Austin, United States
$75,000-$100,000pyear; not specified; comprehensiv...
On-site
Saas, fintech, payments, or platform-based technology
Jira, confluence, or similar engineering collaboration tools
Customer-facing platforms or operational technology systems
Flash is seeking a highly organized and strategic Associate Program Manager to lead complex software and platform initiatives across cross-functional teams

Job Summary

  • Flash is seeking a highly organized and strategic Associate Program Manager to lead complex software and platform initiatives across cross-functional teams.
  • This role is responsible for coordinating multi-team efforts, driving execution across engineering and product organizations, and ensuring alignment between business objectives and development priorities.
  • The company offers a competitive rewards package including comprehensive medical, dental, and vision insurance, 401(k) with company match, and paid time off.

Matching Summary

Flash is seeking a highly organized and strategic Associate Program Manager to lead complex software and platform initiatives across cross-functional teams.

Salary

$75,000-$100,000/year; Not specified; Comprehensive medical, dental, and vision insurance, 401(k) with company match, Paid time off

Skills & Requirements

Must-have

  • SaaS, FinTech, payments, or platform-based technology
  • Jira, Confluence, or similar engineering collaboration tools
  • Customer-facing platforms or operational technology systems
  • Hardware-software integration programs
  • Customer support escalation and issue triage
  • Cross-functional programs aligned with product strategy
  • Translate priorities into executable roadmaps
  • Manage program milestones, track progress, and risks
  • Coordinate delivery across multiple engineering teams
  • Own feature intake process
  • Facilitate planning and discovery
  • Manage customer support tickets requiring engineering
  • Identify trends and systemic issues
  • Provide structured reporting on program health
  • Maintain dashboards and prepare executive updates
  • Strengthen documentation practices

Nice-to-have

  • Innovate, collaborate, and solve impactful challenges
  • Customer-first culture
  • Dynamic, fast-growing company

Key Requirements

  • 5 years of experience in Program Management, Technical Program Management, or Project Management
  • Strong understanding of software development processes (Agile, Scrum, Kanban)
  • Bachelor’s degree in Business, Engineering, Computer Science, or related field

Work Rights

Not specified

Tailored Resume

Cover Letter