Senior Associate, Project Manager (product Operations)

Capital One

McLean, VA, United States
Base: $87,700 - $110,100 depending on location; bo...
Project management or product operations experience
User acceptance testing coordination
Operational support queue management
The role drives operational excellence for the enterprise Talent and Performance Management platform through a complex global rollout

Job Summary

  • The role drives operational excellence for the enterprise Talent and Performance Management platform through a complex global rollout.
  • Candidates will lead the operational testing lifecycle and serve as the Tier 2/3 escalation point for complex support tickets.
  • The position offers performance-based incentive compensation including cash bonuses and long-term incentives alongside comprehensive health benefits.

Matching Summary

The role drives operational excellence for the enterprise Talent and Performance Management platform through a complex global rollout.

Salary

Base: $87,700 - $110,100 depending on location; Bonus/Equity: Eligible for performance based incentive compensation; Benefits: Comprehensive health, financial, and other benefits

Skills & Requirements

Must-have

  • Project Management or Product Operations experience
  • User Acceptance Testing coordination
  • Operational support queue management
  • Data reconciliation analytical skills

Nice-to-have

  • HR Technology implementation background
  • Cross-functional stakeholder partnership
  • Continuous user-centric feedback loop
  • Audit-ready environment maintenance

Key Requirements

  • At least 2 years of Project Management or Product Operations experience
  • Bachelor's Degree or Military experience
  • At least 3 years of experience in Product Operations, HR Technology, or Tech Implementations
  • Not sponsored for new employment authorization

Work Rights

Not specified

Tailored Resume

Cover Letter