Comcast is seeking a Tier 3 Voice Engineer to manage complex voice platforms, including SIP and media-related issues, within a hybrid work environment. The ideal candidate should have extensive experience in VoIP and unified communications, along with strong troubleshooting skills
Job Summary
This senior-level subject matter expert serves as the highest technical escalation point for complex voice, SIP, and media-related issues.
The engineer is responsible for configuring and optimizing enterprise voice platforms including BroadSoft, Avaya, and Cisco Call Manager environments.
Comcast offers a competitive base pay range of $99,384.86 to $163,985.01 along with best-in-class benefits and bonus eligibility.
Matching Summary
Match Score: 85
Comcast is seeking a Tier 3 Voice Engineer to manage complex voice platforms, including SIP and media-related issues, within a hybrid work environment. The ideal candidate should have extensive experience in VoIP and unified communications, along with strong troubleshooting skills.
Salary
Base: $99,384.86 - $163,985.01; Bonus/Equity: Eligible for Bonus; Benefits: Best-in-class array of options
Skills & Requirements
Must-have
Tier 3 Voice Engineer role
BroadSoft Avaya Cisco Call Manager experience
Oracle AudioCodes Adtran SBC expertise
SIP RTP protocol deep knowledge
Packet capture analysis skills
Nice-to-have
Microsoft Teams Direct Routing integration
Zoom Phone integration experience
Mentoring junior engineers capability
Process excellence mindset
Root cause analysis success
Key Requirements
7-10 years of voice or VoIP engineering experience
Bachelor's Degree preferred or equivalent experience