Field Engineer

Ticketmaster

Sydney, Australia
Fully remote
Hands-on hardware and software installation
Networking principles and techniques knowledge
Access control and entry system maintenance
The Field Engineering team is responsible for the preparation and delivery of events on site to key clients as well as assisting remotely for self-service events

Job Summary

  • The Field Engineering team is responsible for the preparation and delivery of events on site to key clients as well as assisting remotely for self-service events.
  • You will add value to client relationships by bringing expertise as an event delivery specialist while ensuring effective IT service and support at venues.
  • As part of Live Nation Entertainment, you will join a diverse culture driven by accessible leaders and enthusiastic teams dedicated to connecting people with live events.

Matching Summary

The Field Engineering team is responsible for the preparation and delivery of events on site to key clients as well as assisting remotely for self-service events.

Skills & Requirements

Must-have

  • Hands-on hardware and software installation
  • Networking principles and techniques knowledge
  • Access control and entry system maintenance
  • Weekend and rotating roster availability
  • Current valid driver's licence

Nice-to-have

  • Passion for live entertainment industry
  • Strong client relationship building skills
  • Experience managing casual staff and volunteers
  • Proactive attitude towards continuous improvement
  • Ability to work under high pressure deadlines

Key Requirements

  • Relevant tertiary qualifications in an IT field or IT work experience
  • Current drivers' licence is essential
  • Availability to work weekends and rotating roster

Work Rights

Not specified

Tailored Resume

Cover Letter