Customer Service Delivery Advocate

Carvana

Bronx, NY, United States
Base: $22-$24 hourly; bonus/equity: performance-ba...
On-site
2 years of customer-facing experience
Ability to lift and carry 50lbs
Valid driver's license required
Carvana is seeking a Customer Service Delivery Advocate with at least two years of customer-facing experience to enhance the car-buying experience. This role requires strong physical capabilities and offers competitive pay, growth opportunities, and a comprehensive benefits package

Job Summary

  • Customer Advocates deliver vehicles straight to customers' doors using custom car haulers after receiving ample training.
  • The role offers a competitive starting hourly rate of $22/hr with performance-based increases up to $24/hr within the first year.
  • Team members receive comprehensive benefits including 100% company-paid healthcare premiums, generous paid time off, and tuition reimbursement.

Matching Summary

Match Score: 85

Carvana is seeking a Customer Service Delivery Advocate with at least two years of customer-facing experience to enhance the car-buying experience. This role requires strong physical capabilities and offers competitive pay, growth opportunities, and a comprehensive benefits package.

Salary

Base: $22-$24 hourly; Bonus/Equity: Performance-based merit increases every 90 days plus annual Carvana Shares grant; Benefits: 401(k) match, 100% paid healthcare, pet care savings program

Skills & Requirements

Must-have

  • 2 years of customer-facing experience
  • Ability to lift and carry 50lbs
  • Valid driver's license required
  • Physical stamina for 8+ hours
  • English language proficiency

Nice-to-have

  • Enthusiastic and energetic attitude
  • Self-motivated team player
  • Commitment to safety standards
  • Willingness to work rotating shifts

Key Requirements

  • Must be at least 21 years of age
  • Obtain Notary license within 90 days
  • Pass DOT Medical Card requirement
  • Maintain excellent visual acuity and manual dexterity
  • Satisfy state-specific DMV/title access requirements

Work Rights

Not specified

Tailored Resume

Cover Letter