Senior Incident Optimization Specialist - Enterprise Infrastructure Vp

Publix Serving (Civica)

Irving, Texas, United States
Base: $125,760.00 - $188,640.00; bonus/equity: not...
Aiops and event management platforms
Automation playbooks development
Incident reduction initiatives
The Senior Incident Optimization Specialist serves as a critical bridge between the Technology Incident Optimization Program and core technology domains

Job Summary

  • The Senior Incident Optimization Specialist serves as a critical bridge between the Technology Incident Optimization Program and core technology domains.
  • You will be responsible for building automated incident remediation workflows and achieving measurable incident reduction.
  • This position offers the unique opportunity to shape the future of enterprise event management.

Matching Summary

The Senior Incident Optimization Specialist serves as a critical bridge between the Technology Incident Optimization Program and core technology domains.

Salary

Base: $125,760.00 - $188,640.00; Bonus/Equity: Not specified; Benefits: Medical, dental & vision coverage; 401(k); life, accident, and disability insurance

Skills & Requirements

Must-have

  • AIOps and event management platforms
  • Automation playbooks development
  • Incident reduction initiatives

Nice-to-have

  • Machine learning for IT operations
  • Site Reliability Engineering practices
  • Cross-functional collaboration

Key Requirements

  • Bachelor's degree in a technical field
  • 8+ years of IT operations experience
  • Direct experience with AIOps platforms

Work Rights

Not specified

Tailored Resume

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