Job Summary

• The role focuses on delivering a quality customer experience through the speedy facilitation of transactions and inquiries via non-voice channels.
• Employees are responsible for managing prompt and accurate processing of all policy service change requests while coordinating with operations teams.
• The position requires maintaining records to build a knowledge base and supporting administrative reporting related to email interactions.

Matching Summary

Skills & Requirements

Key Requirements

• Ability to handle high volume email productivity
• Experience with policy service changes
• Strong written communication skills

Work Rights