The role involves providing senior-level production support and maintenance for mission-critical IT systems across a global environment
Job Summary
The role involves providing senior-level production support and maintenance for mission-critical IT systems across a global environment.
Candidates must possess deep expertise in middleware technologies including IBM WebSphere, Java, and AWS containers to ensure system scalability and security.
This position requires participation in a 24/7/365 rotational on-call schedule to address incidents and compile Root Cause Analyses.
Matching Summary
The role involves providing senior-level production support and maintenance for mission-critical IT systems across a global environment.
Skills & Requirements
Must-have
AWS Technologies proficiency
IBM WebSphere and Apache Tomcat
Java and JBoss middleware experience
Linux and Windows server administration
Dynatrace monitoring and troubleshooting
24/7 rotational on-call support
Nice-to-have
PowerShell or Python scripting skills
ServiceNow incident management knowledge
Strong communication with external clients
Root cause analysis expertise
Quick learner mindset
Key Requirements
Bachelor's degree in engineering
Minimum ten years of relevant work experience
Global environment support experience with 270+ clients