Customer Onboarding Engineer | Implementation Specialist - Es
Infraspeak
Barcelona, Spain
On-site
Technical configuration and customization
Client training and onboarding
Project management for client implementations
Our mission is to transform facilities management with a collaborative platform that unifies every part of FM operations into one cohesive system
Job Summary
Our mission is to transform facilities management with a collaborative platform that unifies every part of FM operations into one cohesive system.
You will be the client's primary technical expert and project manager, responsible for configuring our solution, training users, and ensuring a successful launch.
We offer a challenging, high-growth environment in an agile, global company with a flexible-remote working culture and competitive compensation.
Matching Summary
Our mission is to transform facilities management with a collaborative platform that unifies every part of FM operations into one cohesive system.
Skills & Requirements
Must-have
Technical configuration and customization
Client training and onboarding
Project management for client implementations
Technical troubleshooting and support
Stakeholder communication and reporting
Nice-to-have
Collaborative platform for FM operations
Customer success and commercial acumen
Collecting and channeling product feedback
Agile and global company environment
Flexible-remote working culture
Key Requirements
Native-level or fluent Spanish
Business-level English fluency
Engineering or facilities/maintenance management background
Proven B2B SaaS customer-facing experience
Experience with maintenance management software (CMMS) or CRM platforms