Customer Banking Specialist - Lakes Entrance

CommBank

Lakes Entrance, Australia
Proven experience in customer service
Ability to articulate financial terms clearly
Experience in financial services or retail
The role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers

Job Summary

  • The role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers.
  • Employees will conduct in-depth conversations to support home loans, business banking, and provide financial health checks.
  • The position operates within a multi-channel branch model, combining face-to-face service with telephone and digital channel support.

Matching Summary

The role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers.

Skills & Requirements

Must-have

  • Proven experience in customer service
  • Ability to articulate financial terms clearly
  • Experience in financial services or retail
  • Strong problem-solving skills
  • Commitment to risk-adverse culture

Nice-to-have

  • Genuine interest in financial wellbeing
  • Holistic solution provider mindset
  • Career growth with CommBank
  • Multi-channel branch experience

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to work predetermined roster

Work Rights

Not specified

Tailored Resume

Cover Letter