Kbs Customer Care Agent

57

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Strong communication skills in english
Proficiency in ms office and crm tools
Problem-solving abilities for customer issues
** The Kbs Customer Care Agent position at KONE involves managing customer interactions related to elevator services, ensuring customer satisfaction through effective communication and coordination with service teams. The role requires strong communication skills, basic knowledge of elevator systems, and proficiency in MS Office and CRM tools. **

Job Summary

  • The role acts as the first point of contact to ensure timely resolution of customer interactions regarding elevator services.
  • Employees will coordinate with field technicians and service managers to maintain detailed call logs and ensure smooth operations.
  • KONE offers a collaborative working culture focused on sustainability, ethical business practices, and employee engagement.

Matching Summary

Match Score: 75

** The Kbs Customer Care Agent position at KONE involves managing customer interactions related to elevator services, ensuring customer satisfaction through effective communication and coordination with service teams. The role requires strong communication skills, basic knowledge of elevator systems, and proficiency in MS Office and CRM tools. **

Skills & Requirements

Must-have

  • Strong communication skills in English
  • Proficiency in MS Office and CRM tools
  • Problem-solving abilities for customer issues

Nice-to-have

  • Basic knowledge of elevator systems
  • Customer-focused approach to service
  • Collaborative working culture participation

Key Requirements

  • Strong communication skills in local languages
  • Training provided for elevator system knowledge

Work Rights

Not specified

Tailored Resume

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