Television Licence Field Officer – Dudley Area

Capita

Dudley, United Kingdom
Base: £31,650; bonus/equity: not specified; benefi...
Customer engagement and guidance
Payment plan management
Court attendance occasionally
Join a team supporting communities by helping customers understand TV licence requirements and guiding them towards solutions

Job Summary

  • Join a team supporting communities by helping customers understand TV licence requirements and guiding them towards solutions.
  • Enjoy a flexible 36.5-hour week with potential for a four-day schedule, company car or allowance, and paid mileage.
  • The role offers security, growth, and a supportive environment with safe working measures including Body Worn Videos and lone worker support.

Matching Summary

Join a team supporting communities by helping customers understand TV licence requirements and guiding them towards solutions.

Salary

Base: £31,650; Bonus/Equity: Not specified; Benefits: Company car (with personal use) or £3,700 annual car allowance, mileage paid, generous holiday allowance, pension, life assurance, paid volunteering day, family-friendly policies, discounts and wellbeing support, diversity networks & financial wellbeing tools

Skills & Requirements

Must-have

  • Customer engagement and guidance
  • Payment plan management
  • Court attendance occasionally
  • Full UK driving licence
  • Mobile and home-based

Nice-to-have

  • Strong communicator
  • Customer facing experience preferred
  • Making a difference to communities
  • Supportive environment
  • Flexible work lifestyle

Key Requirements

  • Full UK driving licence

Work Rights

Not specified

Tailored Resume

Cover Letter