Digital Customer Journey Expert

ING

Unknown, NL
Good salary; thirteenth month; bis 3.5%; 8% holida...
Hybrid
3-5 years digital marketing experience
Online campaign management and activation
A/b testing setup and analysis
ING is seeking a Digital Customer Journey Expert to enhance the customer experience through data-driven insights and digital marketing strategies. The role involves running digital campaigns and optimizing customer journeys in a dynamic and collaborative environment

Job Summary

  • You will be responsible for spotting opportunities in the customer journey based on data and turning them into concrete actions.
  • The role involves running digital marketing campaigns with a commercial and customer-centric mindset within a dynamic international environment.
  • Employees benefit from a 36-hour working week, a thirteenth month salary, and an Individual Savings Contribution of 3.5%.

Matching Summary

Match Score: 85

ING is seeking a Digital Customer Journey Expert to enhance the customer experience through data-driven insights and digital marketing strategies. The role involves running digital campaigns and optimizing customer journeys in a dynamic and collaborative environment.

Salary

Good salary; Thirteenth month; BIS 3.5%; 8% holiday pay

Skills & Requirements

Must-have

  • 3-5 years digital marketing experience
  • Online campaign management and activation
  • A/B testing setup and analysis
  • Customer journey optimization skills
  • Data interpretation into actionable insights

Nice-to-have

  • Commercial and entrepreneurial mindset
  • Passion for customer-centric digital sales
  • Ability to work independently and take ownership
  • Curious and open-minded approach
  • Experience in agile working environments

Key Requirements

  • 3-5 years of work experience in digital marketing
  • HBO or WO education completed
  • Excellent command of Dutch and English languages

Work Rights

Not specified

Tailored Resume

Cover Letter