Customer Service Officer/events Coordinator

Medilaw Group

Adelaide, SA, Australia
On-site
Demonstrated customer service experience
Experience with insurers or claims agents
Strong prioritisation and flexibility skills
This role combines customer service excellence with stakeholder engagement to support clients and medical specialists

Job Summary

  • This role combines customer service excellence with stakeholder engagement to support clients and medical specialists.
  • The position involves coordinating medico-legal assessments, managing enquiries, and organizing educational forums and CPD events.
  • Employees receive corporate benefits including discounted health insurance, gym memberships, travel perks, and salary packaging.

Matching Summary

This role combines customer service excellence with stakeholder engagement to support clients and medical specialists.

Skills & Requirements

Must-have

  • Demonstrated customer service experience
  • Experience with insurers or claims agents
  • Strong prioritisation and flexibility skills
  • Proficiency in Microsoft Office Word Excel
  • Attention to detail and data integrity

Nice-to-have

  • Desire to develop stakeholder engagement skills
  • Enthusiastic and friendly personal approach
  • Ability to work independently and in groups
  • Interest in medical and legal professionals
  • Experience coordinating educational forums

Key Requirements

  • Demonstrated experience as a customer service officer
  • Experience as a claims officer or case manager
  • Computer literacy with Microsoft Office proficiency

Work Rights

Not specified

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