Customer Service Advisor

velux.ro

Excellent dutch and french proficiency
Administrative and back-office tasks
Order encoding and processing
Provide operational support to the Customer Service team during busy periods, handling administrative and back-office tasks like order encoding and return processing

Job Summary

  • Provide operational support to the Customer Service team during busy periods, handling administrative and back-office tasks like order encoding and return processing.
  • Manage standardized customer requests via email, ensuring prompt, professional, and service-oriented follow-up.
  • Demonstrate excellent Dutch and French language skills, strong organizational skills, attention to detail, and proficiency with IT tools.

Matching Summary

Provide operational support to the Customer Service team during busy periods, handling administrative and back-office tasks like order encoding and return processing.

Skills & Requirements

Must-have

  • Excellent Dutch and French proficiency
  • Administrative and back-office tasks
  • Order encoding and processing
  • Handling customer requests via email
  • Proficiency with IT tools and systems

Nice-to-have

  • Organized with attention to detail
  • Ability to work autonomously
  • Adaptable to peak activity
  • Professional and service-oriented communication

Key Requirements

  • First experience in customer service
  • First experience in similar administrative role
  • Developed sense of organization
  • Ability to work under pressure
  • Ability to adapt to activity peaks

Work Rights

Not specified

Tailored Resume

Cover Letter