Customer Service Manager

MY FATHER'S FEET TCM PTE. LTD.

Islandwide, Singapore
Manage front desk operations
Handle customer feedback and complaints
Coordinate with therapists
The role involves overseeing front desk operations to ensure a smooth and welcoming experience for all clients

Job Summary

  • The role involves overseeing front desk operations to ensure a smooth and welcoming experience for all clients.
  • You will play a key role in managing daily operations and supporting therapists to maintain high service standards.
  • Responsibilities include handling customer feedback, resolving complaints effectively, and promoting services and membership plans.

Matching Summary

Match Score: 85

The role involves overseeing front desk operations to ensure a smooth and welcoming experience for all clients.

Skills & Requirements

Must-have

  • Manage front desk operations
  • Handle customer feedback and complaints
  • Coordinate with therapists
  • Supervise customer service staff

Nice-to-have

  • Responsible and customer-focused attitude
  • Warm professional service delivery
  • Promote services and membership plans

Work Rights

Not specified

Tailored Resume

Cover Letter