Payment Operations Specialist

ABC Fitness

Base: $19.00 usd hourly; bonus/equity: not specifi...
Fully remote
Process and reconcile financial activity
Resolve payment discrepancies
Merchant account onboarding support
Process and reconcile daily financial activity across multiple platforms, including ACH returns, chargebacks, refunds, and member payments

Job Summary

  • Process and reconcile daily financial activity across multiple platforms, including ACH returns, chargebacks, refunds, and member payments.
  • Assist clients via phone and email with payment- and merchant-related inquiries and monitor trends for process improvement.
  • Join a purpose-led company with a values-focused culture offering flexible PTO, parental leave, and fitness reimbursements.

Matching Summary

Process and reconcile daily financial activity across multiple platforms, including ACH returns, chargebacks, refunds, and member payments.

Salary

Base: $19.00 USD hourly; Bonus/Equity: Not specified; Benefits: Medical/Dental/Vision coverage, EAP, Calm App subscription, open PTO

Skills & Requirements

Must-have

  • Process and reconcile financial activity
  • Resolve payment discrepancies
  • Merchant account onboarding support
  • PCI compliance
  • Handle sensitive financial data

Nice-to-have

  • Culture of respect, trust, and belonging
  • Growth mindset and professional development
  • Collaborative and supportive team environment

Key Requirements

  • 2+ years of relevant experience
  • Experience in accounting, payment processing, or SaaS
  • Strong analytical skills
  • Financial reconciliation experience
  • Client account management experience
  • Solid Excel and Microsoft Office proficiency
  • Excellent communication skills
  • High attention to detail
  • Operationally focused mindset
  • Comfort working across multiple systems

Work Rights

Not specified

Tailored Resume

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