Sr. Specialized Customer Success Manager, Talent Ai

ZeroAOG

Atlanta, GA, US
Base: $108,200 - $192,200 usd; bonus/equity: eligi...
Fully remote
Customer success in saas environment
Ai/ml product advisory experience
Talent acquisition domain expertise
As a Talent AI Customer Success Manager, you will drive measurable adoption and value realization for AI-powered Talent Acquisition workflows within a global team

Job Summary

  • As a Talent AI Customer Success Manager, you will drive measurable adoption and value realization for AI-powered Talent Acquisition workflows within a global team.
  • You will serve as a strategic partner guiding customers through organizational change and workflow redesign to unlock AI value in Talent Acquisition.
  • The role offers trust to take risks, tools to grow, and support from a company invested in long-term employee development.

Matching Summary

As a Talent AI Customer Success Manager, you will drive measurable adoption and value realization for AI-powered Talent Acquisition workflows within a global team.

Salary

Base: $108,200 - $192,200 USD; Bonus/Equity: Eligible for bonus and stock grants; Benefits: Comprehensive benefits available

Skills & Requirements

Must-have

  • Customer Success in SaaS environment
  • AI/ML product advisory experience
  • Talent Acquisition domain expertise
  • Structured success plan design
  • Data-driven adoption assessment
  • Cross-functional collaboration
  • Executive stakeholder management

Nice-to-have

  • Empathy and integrity culture
  • Flexible hybrid work environment
  • Incubating and evolving frameworks
  • Strong communication skills
  • Ability to influence decision-making

Key Requirements

  • 5+ years customer-facing services experience
  • 2+ years AI/ML or data-driven product experience
  • 2+ years Talent Acquisition or HR experience
  • Bachelor’s degree or equivalent experience
  • Ability to travel up to 15%

Work Rights

Not specified

Tailored Resume

Cover Letter