Guest Experience Lead | Shops at Merrick Park

Lululemon

Coral Gables, Florida, United States
Base: $22.50 - $25.89ph; bonus: $2.00ph target; be...
On-site
1 year retail or customer experience
Ability to lead from the floor
Technical product education delivery
Lululemon is seeking a Guest Experience Lead for their store at Shops at Merrick Park in Coral Gables, Florida. The role involves overseeing guest interactions, providing technical product education, and contributing to store performance and team development

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education and exceptional service.
  • This role involves acting as Supervisor on Duty to drive store performance, manage daily sales targets, and support team development through coaching and feedback.
  • Employees are eligible for competitive compensation including a target bonus of $2.00/hour, extended health benefits, paid time off, and an extensive catalog of development courses.

Matching Summary

Match Score: 85

Lululemon is seeking a Guest Experience Lead for their store at Shops at Merrick Park in Coral Gables, Florida. The role involves overseeing guest interactions, providing technical product education, and contributing to store performance and team development.

Salary

Base: $22.50 - $25.89/hour; Bonus: $2.00/hour target; Benefits: Extended health, dental, PTO, retirement matching, employee discount

Skills & Requirements

Must-have

  • 1 year retail or customer experience
  • Ability to lead from the floor
  • Technical product education delivery
  • Daily business data review
  • Open and close store procedures

Nice-to-have

  • Experience in leading delegated tasks
  • Mentoring or assisting peers
  • Food safety certification for experiential stores
  • High school diploma or equivalent
  • Creating inclusive team environments

Key Requirements

  • Legally authorized to work in the US
  • Reliable transportation methods
  • Availability for varied shifts including weekends and holidays
  • 1 year retail or customer experience
  • Some experience in leading or mentoring others

Work Rights

Must be legally authorized to work in the country

Tailored Resume

Cover Letter