Executive, Digital Operations (Pre-course/Post-course)

NTUC LEARNINGHUB PTE. LTD.

Singapore
Not specified
Diploma holder or equivalent qualifications
Coordinate pre-course and post-course operations
Manage stakeholder enquiries and customer service
The Executive, Digital Operations role at NTUC LearningHub Pte. Ltd. focuses on supporting class operations through pre-course preparation and post-course administration, ensuring a seamless learning experience for trainees and clients. The position requires coordination with various stakeholders and administration tasks related to course materials, attendance, and assessments

Job Summary

  • This role supports end-to-end class operations by assisting with pre-course preparation, post-course administration, and stakeholder coordination.
  • The incumbent ensures timely preparation of classes, coordinates course materials, and manages learner registration for corporate clients.
  • Responsibilities include performing digital batching, submitting attendance and assessment results, and responding to client requests for certificates.

Matching Summary

Match Score: 75

The Executive, Digital Operations role at NTUC LearningHub Pte. Ltd. focuses on supporting class operations through pre-course preparation and post-course administration, ensuring a seamless learning experience for trainees and clients. The position requires coordination with various stakeholders and administration tasks related to course materials, attendance, and assessments.

Skills & Requirements

Must-have

  • Diploma holder or equivalent qualifications
  • Coordinate pre-course and post-course operations
  • Manage stakeholder enquiries and customer service

Nice-to-have

  • Good complaint resolution skills
  • Knowledge of supported courses
  • Experience with Power BI or Tableau reports
  • Familiarity with Microsoft Power Platforms

Key Requirements

  • Diploma holder or equivalent qualifications

Work Rights

Not specified

Tailored Resume

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