Receptionist Turnante

The Hoxton

Florence, Italy
On-site
Guest experience management
Handle guest arrivals and departures
Accurate billing
You make sure our guest experience never flags, even at night!

Job Summary

  • You make sure our guest experience never flags, even at night!
  • Deal with the coming and going of guests, making sure all bills are correct and contain no surprises.
  • Ensure the safety of guests overnight whilst they are tucked up asleep.

Matching Summary

You make sure our guest experience never flags, even at night!

Skills & Requirements

Must-have

  • Guest experience management
  • Handle guest arrivals and departures
  • Accurate billing
  • Answering phones and managing requests
  • Maintain positive attitude
  • Ensure guest safety overnight

Nice-to-have

  • Passion for hospitality
  • Positive impact on guests
  • Team player
  • Enjoy being helpful

Key Requirements

  • Experience of Micros Fidelio Opera or similar
  • Excellent organisational and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter