Assistant Director Of Rooms

Four Seasons

Kuala Lumpur, Malaysia
Base: competitive salary + wages; bonus/equity: no...
Rooms division operations management
Guest service excellence
Team leadership and development
The Assistant Director of Rooms directs and controls the activities of multiple departments within the Rooms Division to ensure standards are met and guests are satisfied

Job Summary

  • The Assistant Director of Rooms directs and controls the activities of multiple departments within the Rooms Division to ensure standards are met and guests are satisfied.
  • Four Seasons offers competitive salary, comprehensive benefits, excellent training, and complimentary accommodation and meals for employees.
  • The company culture emphasizes mutual respect, collaboration, creativity, and a commitment to the highest quality of service.

Matching Summary

The Assistant Director of Rooms directs and controls the activities of multiple departments within the Rooms Division to ensure standards are met and guests are satisfied.

Salary

Base: Competitive salary and wages; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package including accommodation, dry cleaning, and meals

Skills & Requirements

Must-have

  • Rooms Division Operations Management
  • Guest Service Excellence
  • Team Leadership and Development
  • Room Inventory and Revenue Optimization
  • Complaint Resolution and Guest Interaction
  • Shift Flexibility including weekends and holidays

Nice-to-have

  • Cross-selling and Upselling Initiatives
  • Multilingual Communication
  • Collaborative and Respectful Team Culture

Key Requirements

  • 3 to 5 Years Experience in Rooms Operations
  • Degree in Hotel or Related Field
  • Proficiency in English and Bahasa Malaysia
  • Right to work in Malaysia
  • Department Head experience

Work Rights

Malaysian Permanent Resident or local candidate

Tailored Resume

Cover Letter