Parts Advisor

NAPA Auto Parts UK & Ireland

Norwich, United Kingdom
Taking orders over the telephone
Upselling to increase invoice value
Building long-term customer rapport
As Parts Advisor you will be involved in all areas of the branch and its operation however your focus will be maintaining and expanding the local customer base

Job Summary

  • As Parts Advisor you will be involved in all areas of the branch and its operation however your focus will be maintaining and expanding the local customer base.
  • In return we offer an opportunity to join a global brand and market leader with exclusive discounts and cashback from thousands of major retailers.
  • Opportunities for career progression and bespoke training are available, along with free pension advice and access to health, wellbeing, and financial tools.

Matching Summary

As Parts Advisor you will be involved in all areas of the branch and its operation however your focus will be maintaining and expanding the local customer base.

Skills & Requirements

Must-have

  • Taking orders over the telephone
  • Upselling to increase invoice value
  • Building long-term customer rapport
  • Ordering and sending the right parts
  • Working towards deadlines

Nice-to-have

  • Pro-active and enthusiastic
  • Demonstrate empathy towards customers
  • Professional communication skills
  • Expand local customer base

Key Requirements

  • Punctual, organised, and efficient

Work Rights

Not specified

Tailored Resume

Cover Letter