BCBST BlueCross BlueShield of Tennessee is seeking a Customer Service Trainee to support Medicare-eligible members in a fully remote role. The ideal candidate should have customer service experience, particularly in medical settings, and be comfortable with multitasking in a dynamic environment
Job Summary
Provide vital support to Medicare-eligible members by assisting them with finding providers, resolving billing issues, obtaining prescriptions, and more.
This position demands strong multitasking abilities, as you will need to type and talk simultaneously to document important information.
This position is fully remote, but you will have the option to occasionally work on campus if you prefer.
Matching Summary
Match Score: 85
BCBST BlueCross BlueShield of Tennessee is seeking a Customer Service Trainee to support Medicare-eligible members in a fully remote role. The ideal candidate should have customer service experience, particularly in medical settings, and be comfortable with multitasking in a dynamic environment.
Skills & Requirements
Must-have
Customer service experience
Work independently
Problem-solving skills
Talk and type simultaneously
Remote work experience
Medicare-eligible members
Nice-to-have
Medical office setting experience
Senior population experience
Attention to detail
High-quality service delivery
Key Requirements
High School Diploma or equivalent
1 year customer service support role
Proficient in Microsoft Office
Proficient oral and written communication
Proficient interpersonal and organizational skills