Gsa - Front Office

Hotel Chadstone Melbourne MGallery

Lucknow, India
**
Guest relations
Customer service excellence
Reception desk operations
** Hotel Chadstone Melbourne MGallery is seeking a Front Office GSA (Guest Service Associate) to enhance guest experiences through excellent service, teamwork, and administration. The ideal candidate should have a diploma or degree in hotel management and possess 0-1 years of experience in the hospitality sector. **

Job Summary

  • Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms.
  • Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
  • You will join a caring environment and a team where you can be all you are.

Matching Summary

Match Score: 75

** Hotel Chadstone Melbourne MGallery is seeking a Front Office GSA (Guest Service Associate) to enhance guest experiences through excellent service, teamwork, and administration. The ideal candidate should have a diploma or degree in hotel management and possess 0-1 years of experience in the hospitality sector. **

Skills & Requirements

Must-have

  • guest relations
  • customer service excellence
  • reception desk operations
  • team motivation and development
  • issue resolution

Nice-to-have

  • caring environment
  • supportive place to grow
  • innovative and challenging
  • responsible hospitality pioneer

Key Requirements

  • 0-1 Years of experience in Hotel
  • Diploma/Degree in Hotel Management

Work Rights

Not specified

Tailored Resume

Cover Letter