A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop
Job Summary
A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop.
Outstanding health benefits and 401K are offered by a stable Fortune 200 company with a family feel and multiple career path opportunities.
The role involves maintaining customer satisfaction by securing the right part, resolving issues, and supporting sales functions while adhering to store policies.
Matching Summary
A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop.
Skills & Requirements
Must-have
Parts application lookup in catalogs
Customer service in fast-paced setting
POS system operation
Asset security and loss prevention
Sales support and stock order processing
Ability to lift up to 60 pounds
Nice-to-have
Competitive yet calm under pressure
Professional attitude and appearance
Knowledge of local service area
Ability to operate manual transmission vehicle
Team-oriented company culture
Key Requirements
High School Diploma or equivalent
ASE Parts Specialist (automotive) certification
Ability to work retail hours at any store location
Capable of operating TAMS point-of-sale system
Able to process cash, check, and credit card transactions