Multi- Modality Field Engineer

GE HealthCare UK

Cape Town, South Africa
Hybrid
Advanced system troubleshooting
Equipment installation and maintenance
Customer relationship management
Responsible for meeting the daily service repair needs of the customer’s equipment and driving customer satisfaction through Service Excellence

Job Summary

  • Responsible for meeting the daily service repair needs of the customer’s equipment and driving customer satisfaction through Service Excellence.
  • Acts to ensure satisfaction to primary customers by maintaining daily communications with customers to ensure resolution and proper follow-up.
  • Plays a leading role on complex and multifunctional system fixes and in complex and multi functional rooms.

Matching Summary

Responsible for meeting the daily service repair needs of the customer’s equipment and driving customer satisfaction through Service Excellence.

Skills & Requirements

Must-have

  • Advanced system troubleshooting
  • Equipment installation and maintenance
  • Customer relationship management
  • Service repair needs
  • Quality systems compliance

Nice-to-have

  • Sales opportunity identification
  • Team collaboration
  • Continuous improvement participation
  • Mentoring junior engineers

Key Requirements

  • National Diploma or B-Tech Degree level or equivalent
  • 5+ years Field Services experience
  • Comprehensive knowledge of Diagnostic Imaging modality
  • Proficiency in English
  • Ability to work independently

Work Rights

Not specified

Tailored Resume

Cover Letter