It Delivery Manager (m/w/d) Infrastructure Platforms
Rolls-Royce Motor Cars
Friedrichshafen, Germany
It infrastructure services
External service provider management
Service delivery management
The role involves defining, awarding, and managing IT services provided by external service providers for global IT infrastructure
Job Summary
The role involves defining, awarding, and managing IT services provided by external service providers for global IT infrastructure.
Responsibilities include integrating externally provided services with internal ones, conducting service reviews, and managing performance reports.
Rolls-Royce Power Systems offers fair working conditions through collective agreements, a company health insurance, and a comprehensive health management program.
Matching Summary
The role involves defining, awarding, and managing IT services provided by external service providers for global IT infrastructure.
Skills & Requirements
Must-have
IT infrastructure services
external service provider management
service delivery management
ITIL framework
customer requirements validation
Nice-to-have
customer orientation
structured working style
decision making ability
high assertiveness
Key Requirements
Several years of experience defining, awarding, and managing IT services
Several years of experience collaborating with and managing external IT service providers
Good understanding of service-oriented IT and IT infrastructure