Not specified (potentially hybrid or remote based on internet requirements)
2 years healthcare customer support experience
High-volume inbound call handling
Accurate dme order processing
Express Scripts is seeking a Resupply Specialist to ensure patients receive durable medical equipment and supplies with accuracy and compassion. The ideal candidate will thrive in a fast-paced environment, possess strong communication skills, and have relevant experience in patient services or healthcare operations
Job Summary
This role directly impacts patient care by ensuring accurate and timely delivery of durable medical equipment and supplies.
Candidates will manage high-volume inbound calls while verifying insurance benefits and driving authorization success for uninterrupted care.
The position offers meaningful impact within a fast-paced environment focused on operational excellence and compassionate service.
Matching Summary
Match Score: 75
Express Scripts is seeking a Resupply Specialist to ensure patients receive durable medical equipment and supplies with accuracy and compassion. The ideal candidate will thrive in a fast-paced environment, possess strong communication skills, and have relevant experience in patient services or healthcare operations.
Skills & Requirements
Must-have
2 years healthcare customer support experience
High-volume inbound call handling
Accurate DME order processing
Insurance benefits verification skills
Prior authorization tracking
Brightree or SNAP system navigation
Nice-to-have
Experience with referral EMRs
Strong problem-solving abilities
Empathetic patient communication style
Fast-paced environment adaptability
Cross-departmental collaboration skills
Key Requirements
Minimum 2 years in patient services or DME operations
High School diploma or equivalent required
Proficiency with multiple healthcare systems
Ability to process orders accurately under time constraints