Branch Concierge - Plumpton (12 Months Fixed Contract)

CBA New Digital Businesses Pty Ltd

Plumpton, Australia
**
Exceptional customer service delivery
Excellent communication skills
Manage customer expectations
** CBA New Digital Businesses Pty Ltd is seeking a Branch Concierge for their Plumpton location on a 12-month fixed contract. The role involves providing exceptional customer service, assisting clients with inquiries, and promoting the bank's digital offerings. **

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As Concierge for the Plumpton Marketplace Branch Branch of CommBank, you’ll be the face of CommBank & the first person customers speak with to assist them.
  • At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples.

Matching Summary

Match Score: 75

** CBA New Digital Businesses Pty Ltd is seeking a Branch Concierge for their Plumpton location on a 12-month fixed contract. The role involves providing exceptional customer service, assisting clients with inquiries, and promoting the bank's digital offerings. **

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Excellent communication skills
  • Manage customer expectations
  • Maintain approachable professional demeanor
  • Understand customer enquiries
  • Guide customers to appropriate channels

Nice-to-have

  • Build personal connections
  • Enhance customer experience
  • Demonstrate in-branch technology
  • Improve financial wellbeing
  • Genuine interest in career growth

Key Requirements

  • Proven track record in customer service
  • Ideally in Financial Services, Retail or Hospitality
  • 12 Months Fixed Contract
  • Part Time Roster (31.25 hours per week)

Work Rights

Not specified

Tailored Resume

Cover Letter