Customer Support Specialist, Polish (weekend Shift)

Klaviyo

Dublin, Ireland
Base: €40.000 - €60.000 eur; bonus/equity: not spe...
On-site
Fluent english and polish
Weekend shift availability
1+ years customer-facing experience
Provide high-quality product support for Klaviyo customers via email and live chat

Job Summary

  • Provide high-quality product support for Klaviyo customers via email and live chat.
  • Diagnose software issues, resolve escalated customer complaints, and document troubleshooting steps.
  • We are looking for individuals who thrive in challenging situations and bring a positive, self-driven attitude.

Matching Summary

Provide high-quality product support for Klaviyo customers via email and live chat.

Salary

Base: €40.000 - €60.000 EUR; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Fluent English and Polish
  • Weekend shift availability
  • 1+ years customer-facing experience
  • AI experimentation and learning
  • Excellent communication skills

Nice-to-have

  • Troubleshooting APIs or integrations
  • MarTech SaaS experience
  • Familiarity with Zendesk or G-Suite

Key Requirements

  • Fluent English & Polish
  • Ability to work weekends
  • 1+ years customer-facing role experience
  • Full authorization to work in Ireland

Work Rights

Full authorization to work in Ireland

Tailored Resume

Cover Letter