This role is responsible for improving order management best practices, processes, and policies to drive perfect order logic across global operations
Job Summary
This role is responsible for improving order management best practices, processes, and policies to drive perfect order logic across global operations.
The incumbent will act as the demand management owner, coordinating with sales and operations teams to address risks and reconcile significant variances in forecasts.
Employees are expected to foster communication between teams, resolve customer issues promptly, and represent Linxens in operational relations with customers through quarterly business reviews.
Matching Summary
This role is responsible for improving order management best practices, processes, and policies to drive perfect order logic across global operations.
Skills & Requirements
Must-have
Order management best practices
Demand forecasting and gap analysis
Customer service policy development
Cross-functional team collaboration
KPI reporting and performance monitoring
Nice-to-have
Strategic customer relationship management
Process improvement and redesign
Root cause analysis expertise
Multicultural environment experience
Sales and operations alignment
Key Requirements
Experience in order management and fulfillment
Expertise in demand planning and forecasting
Strong analytical skills for KPI management
Ability to work cross-functionally with Sales and Operations
Proven track record in customer service coordination