4+ years inside sales or customer success experience
Knowledge of voip, sdwan, and cloud networks
Experience with microsoft teams calling and licensing
The primary responsibility is to manage a set of accounts to drive customer satisfaction and reduce churn through proactive renewals and migrations
Job Summary
The primary responsibility is to manage a set of accounts to drive customer satisfaction and reduce churn through proactive renewals and migrations.
The role involves conducting account reviews, processing orders, and making advanced services conversion recommendations tailored to client business needs.
Candidates must possess superior follow-up skills and the ability to negotiate effectively while maintaining confidentiality and building long-term relationships.
Matching Summary
The primary responsibility is to manage a set of accounts to drive customer satisfaction and reduce churn through proactive renewals and migrations.
Skills & Requirements
Must-have
4+ years inside sales or customer success experience
Knowledge of VoIP, SDWAN, and cloud networks
Experience with Microsoft Teams Calling and licensing
Ability to negotiate contracts with C-level executives
Proven track record in managing customer lifecycle
Nice-to-have
Strong presentation skills for all organizational levels
Proactive problem-solving attitude under pressure
Excellent time management and multi-tasking abilities
Collaborative team player with strong people skills
Key Requirements
College degree or equivalent military experience preferred
4+ years inside sales or account management experience
Experience in technology or complex B2B services environment