Not specified; competitive pyy mentioned; performa...
Part-time onsite
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Beach Park Animal Clinic is seeking a part-time Customer Service Representative (CSR) to provide exceptional client experiences and support the clinic's operations. The ideal candidate should have strong communication skills and a background in customer service, preferably in a veterinary or healthcare setting
Job Summary
The Client Service Representative serves as the vital first and last point of contact for clients, ensuring an exceptional experience throughout their visit.
Responsibilities include managing appointments, triaging inquiries with active listening, and maintaining accurate patient records using practice management technology.
The company offers tailored development programs, competitive pay, performance bonuses, and comprehensive health benefits to support team growth and well-being.
Matching Summary
Match Score: 70
Beach Park Animal Clinic is seeking a part-time Customer Service Representative (CSR) to provide exceptional client experiences and support the clinic's operations. The ideal candidate should have strong communication skills and a background in customer service, preferably in a veterinary or healthcare setting.
Salary
Not specified; Competitive pay mentioned; Performance bonuses available
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and payments
Work afternoons and rotate Saturdays
Nice-to-have
Prior customer service experience preferred
Previous clinical experience preferred
Empathy for upset or emotional clients
Strong organizational skills in busy periods
Ability to lift up to 40 pounds
Key Requirements
High school diploma or equivalent work experience required
Excellent communication skills required
Basic proficiency with scheduling software required